Spranger model<\/strong>, applied to communication, can also help us in this respect. Touching the right motivational lever is one of the simplest and, at the same time, most powerful ways to get in tune with our interlocutor’s ‘world view’. If you want to convince your interlocutor of the goodness of a project, a proposal or your own thinking, or vice versa of the risk or disadvantages of a certain situation, you have to appeal to his motivational levers.<\/p>\nIn order for critical feedback to trigger a process of change and growth in one of our employees, it must go to his or her motivational levers, otherwise it will be perceived as a ‘complaint’ from the boss and therefore of little importance.<\/p>\n
Each of us is primarily driven by some specific motivational levers. When communicating to an audience of people to be effective and get the message across to all stakeholders we must try to use a fairly broad spectrum of motivational levers, this way we increase the chances that at least one of the levers important to my stakeholders will be touched.<\/p>\n
The biggest mistake<\/h3>\n
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\nOur motivational levers, as we have seen, are intimately linked to our strongest values, we are so used to taking it for granted that what motivates us must also motivate others, and this not only does not work but also risks leading us to make glaring mistakes.<\/p>\n
To motivate your employee to whom you are entrusting a new project, what do you decide to communicate: that this project will give him visibility; that it will create innovation and harmony; that it will bring tangible gain; that it will help the rest of the team; that it is the right completion for the growth path the company has designed for him; that it will make him learn new things and increase his skills? It may be that one of these motivations will seem particularly effective, the right one, the one capable of arousing a positive emotion, but are you sure that it will be the same for your employee?<\/p>\n
Similarly, what elements do you highlight when presenting your company to a customer? Do you claim to be a market leader? If he has the individualistic motivation this might appeal to him, but if this characteristic in our interlocutor is very low our message might even be annoying. It would be more effective in this case to say that our company has been on the market for a long time, that it has a wide range of products, that it is socially committed, that it values partnership with its customer, etc.<\/p>\n
The ability to be able to tap the right motivational lever is crucial in order to open doors that might inevitably remain closed. In private life, we associate with people with whom we share motivations and values. Within an organisation we are often called upon to work with people we would never have chosen, so we will not be able to like a colleague with whom we do not have motivational levers in common. The only thing we can do is to recognise and respect the motivational levers of our interlocutors, even if they differ from our own.<\/p>\n
Knowing the motivations of others<\/h3>\n
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\nEach of us tends to construct a personal lexicon<\/strong> that revolves around our values. The words we use and that often return, like a leitmotif, in our speeches, are a valuable clue to understanding the ‘world view’ of the person in front of us, the values, desires and levers that drive their motivation. The key skill<\/strong> to develop is therefore listening<\/strong>. The starting mindset is decisive in this respect: in order to develop this important competence we must be able to trace the frame of reference of our interlocutor and not take it for granted that it coincides with our own. Listening in order to fully understand the real needs, the implicit and unstated premises.<\/p>\nWhen someone tells us that professional growth is important to him, what does he mean? Is he talking about economic growth? Of role? Of competence? Of responsibility?<\/p>\n
For each of us the word ‘growth’ has an obvious meaning, it indicates a precise direction, it is therefore essential to be able to understand what the idea of growth represents in our interlocutor’s world view.<\/p>\n
The most useful tool<\/strong> for discovering our interlocutor’s levers are evidently the questions<\/strong>, and in particular the open-ended questions addressed to the future: what do you expect? How do you see yourself a year from now? What needs to happen to be able to say have I made the right choice? Questions, however, are only a tool, they cannot be the starting point.<\/p>\nThe starting point is an exploratory attitude, a curious mind interested in understanding the world through the lens of one’s interlocutor.<\/p>\n","protected":false},"excerpt":{"rendered":"
Article by Valentina Gentileschi – “Conscious Motivation” – SEPTEMBER 2019_ LEADERSHIP & MANAGEMENT We usually think of motivations as the ‘petrol’ of our actions, what gives [\u2026]<\/span><\/p>\n","protected":false},"author":2,"featured_media":16248,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":[],"_tribe_ticket_has_attendee_info_fields":false,"footnotes":""},"categories":[65],"tags":[],"class_list":["post-18197","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-emozioni-en"],"acf":[],"yoast_head":"\nConscious Motivation | I&G Management<\/title>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\n\t\n\t\n\n\n\n\t\n\t\n\t\n