17 May 2023

Emotional competences in sales

BRUNO VACCIANO, HBR MAY 2023: https://www.hbritalia.it/mondo-formazione/2023/05/29/news/le-competenze-emotive-nelle-vendite-15560/ The great preparation and knowledge for business set him apart from others. Educated, always up-to-date on current issues, he often […]
12 April 2023

Education, ChatGPT and the luddites of the third millennium

Online article Mondo Formazione by Massimo Berlingozzi, April 2023: https://www.hbritalia.it/mondo-formazione/2023/04/12/news/formazione-chatgpt-e-i-luddisti-del-terzo-millennio-15498/   It may seem like something very distant to evoke an event we studied in school […]
27 October 2014

Bias in assessing the credibility of a witness narrative

People are usually not very successful in detecting a lie. Research has shown that sometimes even experienced and trained police officers, if they base their judgements […]