17 May 2023

Emotional competences in sales

BRUNO VACCIANO, HBR MAY 2023: https://www.hbritalia.it/mondo-formazione/2023/05/29/news/le-competenze-emotive-nelle-vendite-15560/ The great preparation and knowledge for business set him apart from others. Educated, always up-to-date on current issues, he often […]
12 April 2023

Education, ChatGPT and the luddites of the third millennium

Online article Mondo Formazione by Massimo Berlingozzi, April 2023: https://www.hbritalia.it/mondo-formazione/2023/04/12/news/formazione-chatgpt-e-i-luddisti-del-terzo-millennio-15498/   It may seem like something very distant to evoke an event we studied in school […]
11 April 2023

Persuasive Communicator

Harvard Business Review Editorial Insert April 2023 PERSUADING OTHERS THROUGH WORDS is a goal rooted through centuries of history. From the time of Cicero to the […]
11 April 2023

The 8 facial expression styles

Paul Ekman talks about theeight styles of facial expression in his book ‘Down with the Mask’. What is your style?   (1) Dull: the face of […]
3 April 2023

Dealing with emotional triggers

Although emotions have evolved to help us, there are times when our emotional responses are no longer functional for a variety of reasons. The triggers of […]
25 November 2022

Burnout: Coaching can help prevent it

The Burnout Syndrome is a particular form of work-related stress, predominantly associated with activities characterised by strong relational exposure in difficult situations. Examples often mentioned include: […]
11 November 2021

Farewell to arms

Article by Massimo Berlingozzi – “A Farewell to Arms” – December 2020_Formation and Training_HARVARD BUSINESS REVIEW The ability to manage conflict situations effectively and in a […]
25 February 2019

StoryTelling for Leader

Article by Diego Ingrassia – “StoryTelling for Leaders” – FEBRUARY 2019 LEADERSHIP & MANAGEMENT Storytelling has very ancient origins, in the search for its first written […]
22 March 2018

Resistance to change in organisations

Article by Massimo Berlingozzi – “A GUIDE TO REALISING OUR POTENTIALITY” – UNIVERSO CONSULTING – SEPTEMBER 2017_HARVARD BUSINESS REVIEW MANY YEARS AGO KONRAD LORENZ, the famous […]

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